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  • 30-03-2018 6:42pm
    #1
    tri50072
    Registered Users, Registered Users 2 Posts: 142 ✭✭


    Hi this may be Digit trouble but I keep getting unwanted ads at bottom of my emails can I stop them. Happy Easter to All


Comments

  • #2
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Hi, you'll have to tell us more about your problem.

    Is this a Windows laptop you are using?

    Are you using a web browser to view your emails? If so what browser?

    What type of email do you use? Gmail, outlook, Hotmail, yahoo etc?


  • #3
    tri50072
    Registered Users, Registered Users 2 Posts: 142 ✭✭tri50072


    Hi you are dealing with an 83 yo here so not very Computer literate its a windows laptop and I use Hotmail sometimes refered to outlook. As for Browser I dont know. Every thing was ok until recently when I went to look at emails I got all these ads at bottomof screen.


  • #4
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    tri50072 wrote: »
    Hi you are dealing with an 83 yo here so not very Computer literate its a windows laptop and I use Hotmail sometimes refered to outlook. As for Browser I dont know. Every thing was ok until recently when I went to look at emails I got all these ads at bottomof screen.

    I signed into my own outlook account to have a see if I can understand your problem. Outlook does display adds to the right of my screen. And this is normal.

    I would think a reasonable move would be to try and download and install Google Chrome. Which is a internet browser produced by Google. It's a slick and easy to use browser and it should give you a true view of your email.

    Here is a link where you can download:

    https://www.google.com/chrome/

    Download and install Chrome and try accessing outlook with your email address and see if the problem persists.

    I would also recommend you run a virus scan on your machine.

    Let me know how you get on.


  • #5
    tri50072
    Registered Users, Registered Users 2 Posts: 142 ✭✭tri50072


    Hi My Daughter Downloaded Chrome some time ago so thats what I am using I tried to send a photo of the screen but I am being asked for a URL which I know nothing about. I have run a scan and all ok. Thanks for trying to help,


  • #6
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    tri50072 wrote: »
    Hi My Daughter Downloaded Chrome some time ago so thats what I am using I tried to send a photo of the screen but I am being asked for a URL which I know nothing about. I have run a scan and all ok. Thanks for trying to help,

    No worries at all. I'm determined to help you out now!

    My next bit of advice is to install this plugin. It is an ad blocker. It does exactly what it says on the tin, blocks all ads on the web. Open Chrome and click on this link and click install.

    https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en

    It's a very good add on and I would recommend it even without your current issue! Give it a go, and see if it helps.


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