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Hkc gsm q not recognised by 10270 panel

Bezuhov · 2018-03-13 23:23:55

Hi all Not sure if I'm posting in the right place, but here goes. I've just upgraded from a securewatch 8/12 to a securewave 10270 system. Everything works as before, but when I try to add a gsm q card and select the menu item gsm/gprs, I just get the message "gsm not fitted". I've tried an alternative gsm q card and tried…

14-03-2018 12:23AM

#1

Bezuhov

Registered Users, Registered Users 2 Posts: 11 ✭

Join Date: January 2015

Posts: 10

Hi all

Not sure if I'm posting in the right place, but here goes.
I've just upgraded from a securewatch 8/12 to a securewave 10270 system. Everything works as before, but when I try to add a gsm q card and select the menu item gsm/gprs, I just get the message "gsm not fitted". I've tried an alternative gsm q card and tried both serial ports without success. The SIM card is 2g (eir) and works in a phone. The status led on the card does not light at any time, while the main panel led is flashing normally. Any help with sorting this would be much appreciated.

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