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Ryanair refund not working

Carnmore · 2018-03-01 15:39:35

The flight has been cancelled but the online refund application will not verify - the following message comes up: Unfortunately we cannot process your application for one of the following reasons: The customer name submitted does not match the name in the reservation check the number and re-enter I've checked and…

01-03-2018 3:39pm

#1

Carnmore

Registered Users, Registered Users 2 Posts: 407 ✭✭

Join Date: August 2016

Posts: 247

The flight has been cancelled but the online refund application will not verify - the following message comes up:

Unfortunately we cannot process your application for one of the following reasons:
The customer name submitted does not match the name in the reservation check the number and re-enter

I've checked and resubmitted multiple times to no avail.

Any ideas?

0

Comments

#2 01-03-2018 3:41pm

endacl

Registered Users, Registered Users 2 Posts: 22,407 ✭✭✭✭

Join Date: October 2010

Posts: 22175

I'd say the website is snowed under.

:pac:

0
#3 01-03-2018 3:42pm

Carnmore

Registered Users, Registered Users 2 Posts: 407 ✭✭

Join Date: August 2016

Posts: 247

It's not crashing though

0