Problem with floor tiles - recourse?

rbhtgh

New tiles, since being laid and grouted developed crackle marks underneath the surface (so the glossy coating is still smooth).

Has anyone had any similar problem and how was it resolved with supplier? TIA.

colm_c

Have you got any pictures?

Usually, any cracking on tiles is because there was an underlying movement in the surface they were put on.

There are fractured membranes available that help with this to stop the movement transferring to the tiles.

I will be using on my front porch step, as there are two hairline cracks on the concrete.

As for recourse - who laid them? what surface have they been laid on?

e.r

If the tiles have a veiny crazing effect, this can happen if the bed of adhesive was too thick.

When the adhesive cures it shrinks, and the crazing effect generally happens on weak/ cheaper tiles.

rbhtgh

Thanks for your replies.

The best comparison is that under the glaze looks like a car when the sun's shining on it.if that makes sense.

Other tile shops have said a bevelled edge might have caused it but really this shouldn't happen. I can't remember the cost per metre but €5000+ and ending up with this problem on every last one of them! Even the ones in corners where no one is walking.

The tiler hasn't seen it before (very experienced, he does all the hotels and did all my family's and neighbours tiles over the years). We had wooden/carpet floors but then kangoed up the hallway/kitchen tiles. Waited over a week for the new subfloor to completely set before laying them. Definitely don't think its to do with what's under it

The tile-shop owner denied any problem and the same with their sales rep who came out.

It doesn't come out in photos which is a balls!!

the_pen_turner

rbhtgh wrote: »

Thanks for your replies.

The best comparison is that under the glaze looks like a car when the sun's shining on it.if that makes sense.

Other tile shops have said a bevelled edge might have caused it but really this shouldn't happen. I can't remember the cost per metre but €5000+ and ending up with this problem on every last one of them! Even the ones in corners where no one is walking.

The tiler hasn't seen it before (very experienced, he does all the hotels and did all my family's and neighbours tiles over the years). We had wooden/carpet floors but then kangoed up the hallway/kitchen tiles. Waited over a week for the new subfloor to completely set before laying them. Definitely don't think its to do with what's under it

The tile-shop owner denied any problem and the same with their sales rep who came out.

It doesn't come out in photos which is a balls!!

What do you mean by new sub floor. . Is that new concrete and how thick.