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Credit Card Account Closure

  • 24-02-2018 2:31pm
    #1
    Registered Users, Registered Users 2 Posts: 11


    Hi,

    I completed an credit card account closure request in my local branch. The account has been left 30 euro in credit to cover stamp duty but I can still view the account on my 365 online? The account closure request was completed three weeks ago. Can I confirm account is closed and remove from my 365?


Comments

  • Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    bloominefa wrote: »
    Hi,

    I completed an credit card account closure request in my local branch. The account has been left 30 euro in credit to cover stamp duty but I can still view the account on my 365 online? The account closure request was completed three weeks ago. Can I confirm account is closed and remove from my 365?


    Hi bloominefa,

    Thanks for your post. If you send your query through the Ask a Question option in the Service Desk on 365 Online, an adviser can confirm if the request has been completed and can also remove the account from your online view.

    Thanks,
    Tara


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