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Last Week's Top Five Queries (05.02.2018 - 11.02.2018)

  • 12-02-2018 5:08pm
    #1
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭


    1. I’m selling my house, do I need to ring Irish Water to close my account?

    We would advise you to call 1850 448 448 to close your account and update your details.

    These lines are open Monday - Friday 9am - 5:30pm

    2.  Hi, we have a serious issue with our Well water system. We have made an application to Irish Water to get connected to the Local Supply, but is there any way to speed this up?

    Would you mind sending a PM with the following information and we will look into this for you?

    - Name;
    - The name on the application;
    - Your contact number;
    - The submission date of the application form;
    - The Local Authority you applied through; &
    - The reference number for your application

    3. Hi, I moved to Ireland from the UK. Do I need to register with Irish Water?

    We advise customers to update us with their details so we can where necessary issue operational information to them such as water outages or planned works. They can do so by contacting us on 1850 448 448.

    4. My refund cheque was sent to an old pre-IW address of mine. How can I get this cancelled and re-issued please?

    Please send the following details through PM and we can update this for you:

    - Name;
    - Address;
    - WPRN; and
    - Account number.

    5. When trying to create an online account it says that WPRN and Account no do not match. Can you help?

    We will certainly look into this matter for you. Please send the following details via PM:

    - Name;
    - Address;
    - Contact number; and
    - Account number.


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