I have a car problem, please help me

ahj8904

Hello

I bought a second hand car from a dealer on the  30-12-2017 with my friend

When i bought the car, the car didn't start and the  dealer said the car had battery problems so he said  he would change that so he asked us to wait at  the  coffee shop

He called us and we came back

The car was working ,I had a test drive

When we talked to him in the  office he told us that the car didn't have warranty as it was old

After a few days The car didn't start, I thought the car needed to jump from other car

and I did

At that time i called him and asked him about the problem

He said That it was the battery problem but he changed it already and i should change it to a new battery, So i did 

However The car still has the problem

I went to a garage to check about the problem

I found out It was the  starter motor problem

But the dealer said there was no problem

I knew the problem after 3~4 days

I wanted him to refund but he said no

Now I really want to refund

If you know how i can get a refund, please let me know....

_Brian

Ermmm.

You bought a car fully knowing there was no warranty, and now that something is broken you want it fixed under warranty or a refund, you see the obvious problem there??
Best thing is go get the starter fixed, it shouldn’t cost that much.

boardsuser1

Did the dealer get you to sign a waiver?

ahj8904

Cork Truck Driver wrote: »

Did the dealer get you to sign a waiver?

No i didn't

Doctors room ghost

What car is it and what age.could you not get a starter in a scrapyard for it and have it fitted.could be easily sorted at small enough money depending on make year and availability of spares.

ahj8904

Doctors room ghost wrote: »

What car is it and what age.could you not get a starter in a scrapyard for it and have it fitted.could be easily sorted at small enough money depending on make year and availability of spares.

Car : Mercedes Benz A160
Age : 2003
Also I already checked and to fix the car it will cost me 420 euro

Mech1

Sh1t
Sorry, but I recon that wont be the end of your problems.
Any mercedes A class i have seen have had major issues.

Isambard

bought from a Dealer you have to have a warranty unless you bought it as a "trade sale" Go back and insist he sort it

Toyotafanboi

Buying a 15 year old car that wouldn't start from a dealer that stipulated it was sold as seen?

On the off chance you aren't trolling, give up on it. A "dealer" with little enough morals to sell a car in that condition to a retail customer for what I assume is <€500 has no intention of standing over anything and the threat of SCC etc won't phase them at all.

Easiest thing to do is get the starter fixed. I'm sure you could get a reconditioned one for less than the price you have quoted.

lawred2

ahj8904 wrote: »

Doctors room ghost wrote: »

What car is it and what age.could you not get a starter in a scrapyard for it and have it fitted.could be easily sorted at small enough money depending on make year and availability of spares.

Car : Mercedes Benz A160
Age : 2003
Also I already checked and to fix the car it will cost me 420 euro

Have you never heard of a breakers yard?

Go to findapart.ie and put in the details of what you need.

Someone will definitely have it.

When you get the used working part, go find an Indy garage and ask them to fit the used part.

I'd be very surprised if you needed to pay anything close to 420.

goochy

try mercbitz or ned kellys in Kilkenny or Gerard molloy up north

Doctors room ghost

lawred2 wrote: »

Have you never heard of a breakers yard?

Go to findapart.ie and put in the details of what you need.

Someone will definitely have it.

When you get the used working part, go find an Indy garage and ask them to fit the used part.

I'd be very surprised if you needed to pay anything close to 420.

I’d be very surprised too.surely there’s one of them starters lying somewhere that you could pick up for 80 quid or so.cant be that scarce.if you knew a local independent mechanic he’d surely throw it in some evening for small enough money.all in at least half the 420 quote.

aaakev

Isambard wrote: »

bought from a Dealer you have to have a warranty unless you bought it as a "trade sale" Go back and insist he sort it

Come on now he was told the car was old and had no warranty and he accepted that. Deal with it and get it fixed, it'll cost feck all

_Brian

Doctors room ghost wrote: »

I’d be very surprised too.surely there’s one of them starters lying somewhere that you could pick up for 80 quid or so.cant be that scarce.if you knew a local independent mechanic he’d surely throw it in some evening for small enough money.all in at least half the 420 quote.

This is the best solution.

Going back and fighting with the dealer over this is foolish and does nothing but cause bother. No offence OP but you bought a 15yo car, it had obviously some issue which you ignored, you were specifically told there was no come back, and now you want warranty, I feel your being very unreasonable, warranty costs money, would you have been willing to pay €500-1000 extra for the car with a warranty??

Tenigate

Did you buy it from a car dealer?

Unless it was a trade sale, if the dealer told you it only needed a new battery when clearly it was a problem with the starter, you absolutely have a case against him despite what he and other people may tell you.

What may go against you is the 6 weeks wait before you decided to do something about it. When you have a problem you're meant to stop using the product immediately.

Mind telling us how much you paid for the car?

Isambard

aaakev wrote: »

Come on now he was told the car was old and had no warranty and he accepted that. Deal with it and get it fixed, it'll cost feck all

it doesn't matter what he was told, a Dealer has to give a basic warranty on any sale unless it is a Trade Sale and the receipt states that. If it isn't of merchantable quality, he absolutely has a case for a repair or refund.

Tenigate

Isambard wrote: »

it doesn't matter what he was told, a Dealer has to give a basic warranty on any sale unless it is a Trade Sale and the receipt states that. If it isn't of merchantable quality, he absolutely has a case for a repair or refund.

If the dealer knew he was selling the car to the end customer, it doesn't matter where he wrote "trade sale". It cannot deprive the op of his statutory rights. If the dealer really admitted the car had "battery problems", I'd go one further and say he was experienced enough to know the problem was with the starter. He shouldn't have sold the car in that condition.

noel100

I had a starter issue on an Audi A4 cost 50. Euro for mechanic take it out and 80euro for rewind company to fix it.

ahj8904

Tenigate wrote: »

Did you buy it from a car dealer?

Unless it was a trade sale, if the dealer told you it only needed a new battery when clearly it was a problem with the starter, you absolutely have a case against him despite what he and other people may tell you.

What may go against you is the 6 weeks wait before you decided to do something about it. When you have a problem you're meant to stop using the product immediately.

Mind telling us how much you paid for the car?

It is 1600 euro

jca

Has anyone seen where the starter is in a A160? No wonder the seller didn't want to touch it, it's a pig of a job to try and get a finger on the starter never mind remove it. I'd say the majority of that €420 quote is labour.

monkeysnapper

Isambard wrote: »

bought from a Dealer you have to have a warranty unless you bought it as a "trade sale" Go back and insist he sort it

I was looking at a car in a dealers last month and he had a cheap car he had been using as a customer car and I asked him would there be warrenty to which he said no........then he stopped and thought about it and then said " well yes there will be 3 month warrenty as we can't sell a car without one by law.

wexie

I'm obviously overlooking something or just don't know enough.
So could someone clarify for me how jumpstarting would help if the starter is goosed?

Or are we talking bumpstarting?

(don't want to derail thread just somewhat curious)

ahj8904

monkeysnapper wrote: »

I was looking at a car in a dealers last month and he had a cheap car he had been using as a customer car and I asked him would there be warrenty to which he said no........then he stopped and thought about it and then said " well yes there will be 3 month warrenty as we can't sell a car without one by law.

Are you sure that you can not sell a car with no warranty by law ? I searched everywhere and this is the first time I hear about it

Dev84

Plaster the dealers name all over facebook with a review.

He has knowingly sold faulty goods. "Trade sale" my hole.

bucketybuck

ahj8904 wrote: »

Are you sure that you can not sell a car with no warranty by law ? I searched everywhere and this is the first time I hear about it

I wouldn't get your hopes up on that angle to be honest. Even if the dealer was held to a warranty standard it is likely to be driveline warranty anyway, and the starting/charging systems are not considered driveline items.

I have sympathy for your situation but the reality is that these cars are cheap for a reason. Just do the maths on these deals and you can see that a dealer spending €400 euro repairs on the back of a €1600 sale will be an ex-dealer very quickly. If dealers had to provide comprehensive warranty on every 15 year car they sold then the simple fact is that you would no longer be able to buy a cheap 15 year old car, no dealer with half a brain would get involved in selling one.

I'm not excusing a dealer selling a car that he knew to be faulty, I'm just saying that the economics involved pretty much guarantee this is going to happen.