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Refund texts

  • 06-02-2018 10:19pm
    #1
    Roxy.Randrome
    Registered Users, Registered Users 2 Posts: 60 ✭✭


    Hi, I previously got a text telling me to ring to sort out a refund. I did so and was on the phone for about an hour moving my previous account to my current address. However, to date I've not received a refund and am still getting texts. There were some issues with moving over accounts and stuff when I moved to my current address so I think it may be linked to this. Could this please be looked into? 


Comments

  • #2
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    HI Roxy.Randrome,

    Thanks for getting in touch.

    We can certainly look into this matter for you. Please send a PM with the following details and we will investigate this for you:

    - Name;
    - Address;
    - WPRN; and
    - Account number.

    Thanks in advance,
    Allanah


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