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Two debit cards

  • 06-02-2018 1:52pm
    #1
    Comerman
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭


    Hi BOI,
    We have two debit cards on our account so how can we see on our statements which card was used for which purchases etc.?


Comments

  • #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Comerman,

    Thanks for contacting us here.

    Would this be a Joint account?

    If so all transactions made by both cards would show on your statement. It wouldn't be possible to separate the transactions to see who made each purchase shown on the statement.

    Please let us know if there is anything else we can help you with.

    Thanks,

    Kareana


  • #3
    Comerman
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭Comerman


    Thanks for your quick reply Kareana but I needed a way to see which card made which purchases


  • #4
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Comerman, 

    Thanks for your reply.

    I'm afraid as mentioned above this wouldn't be possible as we cannot separate the transactions to show which card made the purchase on a Joint account.

    Thanks,

    Kareana  


  • #5
    Comerman
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭Comerman


    Thanks for your quick reply Kareana but I needed a way to see which card made which purchases


  • #6
    thelad95
    Registered Users, Registered Users 2 Posts: 7,812 ✭✭✭thelad95


    Comerman wrote: »
    Thanks for your quick reply Kareana but I needed a way to see which card made which purchases
    And you've been told twice it's not possible.


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  • #7
    Comerman
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭Comerman


    thelad95 wrote: »
    Comerman wrote: »
    Thanks for your quick reply Kareana but I needed a way to see which card made which purchases
    And you've been told twice it's not possible.
    It was an accidental double post LAD if it's any of your business.
    Thanks for your help Kareana.


  • #8
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    You're very welcome Comerman,

    Please let us know if we can help you with anything else.

    Thanks,

    Kareana


  • #9
    Tow
    Registered Users, Registered Users 2 Posts: 9,222 ✭✭✭Tow


    As the cards have different numbers the information is available.  Just because BOI are not displaying it does not mean you cannot have it.  If the OP makes a specific request for the information under the Data Protection Acts BOI are obliged to supply it.  

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



  • #10
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Comerman, 


    Just to clarify this information wouldn't be available on your statement however we would always be happy to get you more details if there is a specific transaction you both don't recognise on the account. 

    You can raise by sending us in your query when logged into 365 online through the service desk.

    Please let us know if there is anything else we can help you with.

    Thanks,

    Kareana


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