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Text from BOI

  • 12-12-2017 4:18pm
    #1
    Registered Users, Registered Users 2 Posts: 1,891 ✭✭✭


    Hi, my wife got a text from 086 180 0531 asking if she recognized a transaction on her account and to reply Yes or No.  Can you confirm if this number is genuinely from BOI?  She also got an email.


Comments

  • Closed Accounts Posts: 266 ✭✭Bank of Ireland: Jane


    Stephen P wrote: »
    Hi, my wife got a text from 086 180 0531 asking if she recognized a transaction on her account and to reply Yes or No.  Can you confirm if this number is genuinely from BOI?  She also got an email.
    Hi Stephen P,

    Thanks for posting here on Boards.

    This is a genuine message from our security team. We'll never ask you for any account specific information in these messages or e-mails and will only ask to you to respond to confirm Yes or No. 

    If you are unsure or don't wish to reply to this, please call the card security number on the end of the text message and an advisor will be happy to help.

    Please let us know if we can help with anything else.

    Thanks again, Jane


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