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Address change and refund

  • 05-12-2017 10:46am
    #1
    Kiith
    Moderators, Computer Games Moderators Posts: 23,282 Mod ✭✭✭✭


    Hi, can someone here change the address on my account and get my refund re-issued? I've called 4 times today, and keep getting cut off when being transferred to the client management team (i think that's what they were called). Or failing that, can i get someone to call me?

    Cheers,
    Kiith.


Comments

  • #2
    Irish Water: Agata
    Company Representative Posts: 254 Verified rep ✭Irish Water: Agata


    Hi Kiith,

    We are sorry to hear you are experiencing this.

    If you PM the following details we can certainly look into this for you.

    - Full name
    - Contact number
    - Your new and old address
    - Account Number
    - WPRN

    Thanks,
    Agata


  • #3
    deepsilent
    Registered Users, Registered Users 2 Posts: 75 ✭✭deepsilent


    Irish Water: Agata wrote: »
    Hi Kiith,

    We are sorry to hear you are experiencing this.

    If you PM the following details we can certainly look into this for you.

    - Full name
    - Contact number
    - Your new and old address
    - Account Number
    - WPRN

    Thanks,
    Agata
    Hi Agata, I have the same issue I sent you a pm.


  • #4
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi deepsilent,

    Thank you for your message.

    A member of our team will respond to you via PM shortly.

    Kind regards,
    Louise


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