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Last Week's Top Five Queries (Week Ending 01.12.2017)

  • 05-12-2017 10:35am
    #1
    Irish Water: Agata
    Company Representative Posts: 254 Verified rep ✭


    1. I moved abroad. Can the cheque be lodged in a foreign bank account?

    Cheques can be lodged in any bank account although the clearance cycle may vary from institution to institution.

    2. I paid my water bill for my rented apartment when it was unoccupied, what should I do?

    Please DM us the following details and we will be more than happy to assist with your query:

    - Name;
    - Address;
    - Account number; and
    - WPRN.

    3. Where I can find the refund checker?

    The refund checker can be found here.

    4. I've identified a blockage in the ground drainage system of my property, what happens if the blockage is on the public side?

    If the blockage is identified to be on the public side of the property, please feel free to contact us on Twitter @IWCare, Boards or by phone on 1850 278 278. You can see more on pipe responsibility here.

    5. When I try logging to my online account to change my address details I get an error. What should I do?

    If you PM the following details, we can look into this for you:

    - Name;
    - Address;
    - Account Number;
    - WPRN; and
    - Email address.


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