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Bill Query - no online response

  • 20-11-2017 8:55pm
    #1
    Walt Grace
    Registered Users, Registered Users 2 Posts: 106 ✭✭


    Hello....I wanted to query my latest bill from Eir and have tried emailing twice in the past 10 days but have got no response. It states all queries will be answered within 2 hours but I havent received any sort of reply yet! Can you please help me out here - i can pm details as necessary. Thanks


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Walt Grace wrote: »
    Hello....I wanted to query my latest bill from Eir and have tried emailing twice in the past 10 days but have got no response. It states all queries will be answered within 2 hours but I havent received any sort of reply yet! Can you please help me out here - i can pm details as necessary. Thanks
    Hi Walt Grace,

    Sorry to hear you haven't received a response to your email yet. If you PM me your account number, full name and the query you have on your bill I'll look into it for you.

    - Adam


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