12 fast chargers down between North and South.

Is this a joke ? Naas is still shown up but was down at 15:15 this afternoon.

Boy am I glad I will have the rex from tomorrow , especially after getting stuck at Naas today though luckily the 6.6 Kw charger saved me waiting a hell of a lot longer.

Thankfully I also remembered my charge lead !

Water John

It is quite ridicolous to have FCPs down. EV drivers are dependent on them esp, more than SCP.
We really need FCPs n each town to move to the next phase of EV ownership.

Multiple FCP's on site !

cros13

And the outsized impact on CCS drivers
no CCS rapids up between:
Rochestown, Cork and Cashel
Galway and Kilbeggan
Dublin and Portlaoise for the M8 & M7
And if not for LIDL's own rapid charger in Drogheda, nothing between Lusk and Banbridge
And of course there is no CCS rapid anywhere along the M9

Yep it's shocking , after 3 years I foolishly had high hopes for the network and electric cars. One reason I chose the Rex. can't wait.

NIMAN

Network seems to be slowly falling apart.

My nearest big city, Derry is just full now of unusable charge points. Some aren't ever getting fixed. The one rapid charger is down.

OH tried to charge car in carndonagh today, one side of the charger was down, other up. She plugged in and it gave an error. Phoned call centre, they tried to fix remotely, and couldn't. Wonder how long that will be down now?

It doesn't inspire great confidence.

NIMAN

NIMAN wrote: »

It doesn't inspire great confidence.

No it sure doesn't !

Hopefully it will improve a lot over the next few years !

thierry14

[Deleted User] wrote: »

Hopefully it will improve a lot over the next few years !

Tesla's one for sure will super reliable

Rest will go to absolute ****

Good your buying the rex Mad_Lad, you'll need it lol

Mancomb Seepgood

I reported Naas being out over a week ago (forgot to plug in my car and was stuck).Luckily I was able to get enough charge at the SCP in Naas.

It's bad enough that the network is in such a date but the very least hey could do is keep the map up to date so that people could plan accordingly.

NIMAN

If the anti-EV brigade knew how bad the network was, they'd be shouting it from the rooftops as another reason not to buy.

As a home charger its more or less irrelevant to me, but its still a bloody joke for a country thats meant to be pushing EVs. Volvo hope to have a million EVs on the road by 2025? Good luck with that.

Water John

We're home chargers too but its the occasional trip that really now cannot be planned without belt and braces charging.

Who is paid to keep them online?

unkel

Deleted User wrote:

Who is paid to keep them online?

Nobody. That's the problem.

thierry14

NIMAN wrote: »

If the anti-EV brigade knew how bad the network was, they'd be shouting it from the rooftops as another reason not to buy.

As a home charger its more or less irrelevant to me, but its still a bloody joke for a country thats meant to be pushing EVs. Volvo hope to have a million EVs on the road by 2025? Good luck with that.

They are right

Anyone buying a non Tesla EV that needs to rely on the network is a fool

Its only going to get worse

The ESB will let them rot, they are still pissed over the bad press over monthly charged probably, revenge.

I hope the goverment posters here like BoatMad take note

**** your crappy EV meetings talking about incentives and fix the god damn network, grow some back bone and get the ESB/ E Cars or whoever is in charge to maintain the bloody thing.

gunnerfitzy

No FCP between Cork and Limerick.

The one FCP on the North side of Cork City, where one could ensure a full charge before travelling that road, has been out of action for 3/4 weeks now.

To make things worse, the EV charging spaces at Deasy's Garage where the FCP and SCP are located aren't clearly designated. Begging to be blocked by ICE cars.

Sigh!

KCross

"Only" 6 chargers (10%) shown as down at the moment so either the map is lying or eCars are actually still fixing them.

Naas DC is still down but showing up on the map and the haven't bothered to do anything about it, not even mark it as down. AC side is ok I think.

ELM327

They don't update the map when you call them in as down.
So it's pointless relying on the map for that info. I rely on Zap Map and Plugshare for accurate info. I only use the ecars app for gps coordinates and mapping.

The naas charger was showing DC in use so maybe it's back up ?

DrPhilG

Derry FCP is back up, although still battling a barely functional touch screen.

NIMAN

.... and then when you need a charger, 2 numpties are parked in the spaces!

https://www.dropbox.com/s/ortb9wx0ad1jznn/DSC_0127.JPG?dl=0


This was at brunswick moviebowl in Derry today.

Luckily I decided against bringing the EV today.
I asked to speak to the manager to see what their policy on this is, but he wasn't on site.

When I left a few hours later, 2 different cars were in the spaxes, neither EV but you could have guessed that.

I emailed them tonight to ask about their policy.

Question for you owners here, if you had needed a charge, would you have parked behind those 2 ICE and headed off?

No I wouldn't have blocked them in, there's no signage and the bays are not painted and it's a good chance they weren't even aware and just think if they had an emergency and needed to head off quickly.

You risk serious confrontation and it could turn nasty.

NIMAN

Yeah, to be honest I wouldn't risk doing that. Too many guys wouldn't think twice about clocking you these days.

I agree they need to paint the bays asap.

DrPhilG

Long running fight of mine.

I've chased Brunswick regularly to see why the bays are not marked. Finally found a staff member who reckoned that it was a fall out with the owners and the ESB.

They agreed to have a charger there, but then the ESB insisted on that location while the owners wanted it around the back in the overflow park.

After a standoff the owners agreed on the location but then refused to allow the marking of the bays.

That's what he reckoned anyway.

The spots are often taken by staff so ring ahead and ask for the manager on duty in the cinema. If it is them they will come and move the car for you.

Personally I'm never stuck, I have a 10m cable so I will park up on the kerb at the far end to the right of that car and plug in.

When I used Kilbeggan fast charger yesterday it gave me a similar problem as I had in Naas, it gave a connect vehicle message or something similar even though it was plugged in. I had to try about 5 or 6 times before it would charge. This would be a pain if you left the car and went inside.

So maybe Naas would work if I had given it the same amount of attempts. I don't know whether Naas is working again or not.

DrPhilG

DrPhilG wrote: »

Derry FCP is back up, although still battling a barely functional touch screen.

And heard a few reports today that it's down again.

BoatMad

**** your crappy EV meetings talking about incentives and fix the god damn network, grow some back bone and get the ESB/ E Cars or whoever is in charge to maintain the bloody thing.

There actually is quite a bit of shouting at ESBN going on right now behind closed doors

cros13

Took them more than 20 minutes to answer the phone today to get a remote start for Lucan (RFID reader has been down for months now).

That should be an 1800 number.

ELM327

Deleted User wrote: »

That should be an 1800 number.

If you use the international number and - like most of us I presume - have a phone packages with unlimited national calls it is free.

circadian

DrPhilG wrote: »

And heard a few reports today that it's down again.

I've been considering a full EV or PHEV for a while now. I do believe it's the way forward but this thread is not filling me with confidence. Especially since a travel to Derry/Carn regularly enough.

It's a sad state of affairs and I feel for you folks that adopted early. Let's hope it gets turned around as the manufacturers have highlighted they are moving to EV, one way or another. We'll be crippled and lagging behind if we don't have a functioning network within a few years.

I3 Rex is an excellent car that if it's suitable can travel pretty much anywhere if you need to with the generator topping up the batteries until you get to a fast charge point or if one is in use when you get to it you can again, travel on to the next charge point.

unkel

cros13 wrote: »

Took them more than 20 minutes to answer the phone today to get a remote start for Lucan (RFID reader has been down for months now).

Funny you mention that. I usually charge at home now, but charged there last night at about the time you posted that and the reader was working fine

The previous time I had to ring them alright, the time before that not, and the time before that one I had to ring them too. Seems to be an intermittent issue

Charged for the first time in Naas a couple of weeks ago (and yes awful charger and the blue Audi PHEV not only taking up fast DC, but also parked in such a way that I had to park crossways and on the curb to charge). DC was marked as working, but it wasn't :rolleyes: I demanded it be taken off line in the app and they agreed to do that. Yeah right :rolleyes:

I've never had to wait more than a few seconds to get connected to ESB on the phone though. That said, I've only ever rang them maybe 7-8 times

For triple headed units that give the message car not connected or something like it I found that it can take 6 or 7 attempts before it will work so keep trying and it might work.

cros13

unkel wrote: »

Funny you mention that. I usually charge at home now, but charged there last night at about the time you posted that and the reader was working fine

The previous time I had to ring them alright, the time before that not, and the time before that one I had to ring them too. Seems to be an intermittent issue

Yeah, a reboot of the front end computer resolves it. But it's an issue with the RFID reader itself, it's been an intermittent issue since the Lucan rapid was installed. It's just particularly bad the last couple of months. I was at Lucan again today and it cut power mid charge throwing interrupting both my charge and a Zoe beside me on AC43. Then RFID wasn't working to restart the charge.

ELM327

unkel wrote: »

Funny you mention that. I usually charge at home now, but charged there last night at about the time you posted that and the reader was working fine

The previous time I had to ring them alright, the time before that not, and the time before that one I had to ring them too. Seems to be an intermittent issue

Charged for the first time in Naas a couple of weeks ago (and yes awful charger and the blue Audi PHEV not only taking up fast DC, but also parked in such a way that I had to park crossways and on the curb to charge). DC was marked as working, but it wasn't :rolleyes: I demanded it be taken off line in the app and they agreed to do that. Yeah right :rolleyes:

I've never had to wait more than a few seconds to get connected to ESB on the phone though. That said, I've only ever rang them maybe 7-8 times

I've called them and gotten straight through but, aside from a remote restart, they can't do anything.
And they refuse to mark chargers offline.

They won't mark a charger off line until an engineer gets to it and confirms it's an actual issue with the charger.

However, if xx number of people report an issue then it should be marked as not working.

ELM327

Deleted User wrote: »

They won't mark a charger off line until an engineer gets to it and confirms it's an actual issue with the charger.

However, if xx number of people report an issue then it should be marked as not working.

I know, that's the problem.
I disagree with the second part. If one user calls and the ESB call centre can't remotely start a charge then there's a problem and should be marked "problem reported awaiting investigation"

ELM327

ELM327 wrote: »

If one user calls and the ESB call centre can't remotely start a charge then there's a problem and should be marked "problem reported awaiting investigation"

That's not how it usually works though, there could be an issue with communication to the charger which doesn't indicate that it isn't actually working and could be an issue with the persons car or user error etc.

But, if another person reports the issue and they can't remote activate then it should be investigated.

I hope the next phase of chargers that are installed will have at least two on site and more in busier locations, but , will that mean locals will use them even more for free electricity ?

ELM327

Deleted User wrote: »

That's not how it usually works though, there could be an issue with communication to the charger which doesn't indicate that it isn't actually working and could be an issue with the persons car or user error etc.

But, if another person reports the issue and they can't remote activate then it should be investigated.

I hope the next phase of chargers that are installed will have at least two on site and more in busier locations, but , will that mean locals will use them even more for free electricity ?

Firstly, there will be no more chargers while they are free vend. Lets nip that idea in the bud.

Regarding marking them offline, they should be marked as "reported ooo" until either a) they are marked as faulty when an engineer visits or b) a successful charge completes.