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still waiting for order confirmation

  • 20-11-2017 1:14pm
    #1
    jcmg73
    Registered Users, Registered Users 2 Posts: 58 ✭✭


    hi recently signed up for e fibre. i have received text regarding installation and prices but have not actually get any confirmation email regarding the order i made. i have been onto customer support several times and still no email.
    can someone please look into this please 
    thanks


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jcmg73 wrote: »
    hi recently signed up for e fibre. i have received text regarding installation and prices but have not actually get any confirmation email regarding the order i made. i have been onto customer support several times and still no email.
    can someone please look into this please 
    thanks
    Hi jcmg73, 

    Thanks for getting in touch with us today. 

    I'm sorry to hear this. Feel free to PM me your account details and I'll check this for you. 

    Thanks 

    Tracey  


  • #3
    jcmg73
    Registered Users, Registered Users 2 Posts: 58 ✭✭jcmg73


    Pm sent


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jcmg73 wrote: »
    Pm sent
    Thanks :)

    I've responded to your PM there now. 

    Thanks 

    Tracey 


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