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Auctioneers never paid Irish water bill

  • 17-11-2017 7:09pm
    #1
    ciara_dela
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi all, need a bit of advise!! Two years ago I rented accommodation, while we rented we made the decision not to pay our Irish water bill. When it was time to move out and get our deposit back from the auctioneers, the auctioneers told us that we couldn't get our deposit back unless we paid the Irish water bill! As we needed the deposit, the auctioneers took the money for the Irish water bill out of our deposit and "paid" it for us. When we heard people were being refunded the Irish water money recently, we contacted Irish water to receive our money back only to be told the bill was NEVER PAID! the auctioneers never paid the money they took from our deposit... Help! What can we do??? 260euro is a lot of money....


Comments

  • #2
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi ciara_dela,

    Thank you for your message.

    We're very sorry for this inconvenience.

    Would you mind sending a PM with the following details and we will certainly look into this for you?

    - Name;
    - Address;
    - Contact Number;
    - Account Number;
    - WPRN; &
    - Email Address (if on account)

    Once these details are received, we will be able to assist you further.

    Kind regards,
    Louise


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