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Last Week's Top Five Queries (Week Ending 12.11.2017)

Irish Water: Micheal · 2017-11-13 17:18:56

1. My cold kitchen tap supply runs white every so often and there is lime scale building in my washing machine? What can you do? This may be due to hard water in your supply. Water hardness levels can vary across the country, depending on the soil and rock types in certain regions. Hard water does not affect the quality of…

13-11-2017 5:18pm

#1

Irish Water: Micheal

Closed Accounts Posts: 141 ✭✭

Join Date: March 2017

Posts: 129

1. My cold kitchen tap supply runs white every so often and there is lime scale building in my washing machine? What can you do?

This may be due to hard water in your supply. Water hardness levels can vary across the country, depending on the soil and rock types in certain regions. Hard water does not affect the quality of drinking water and is not harmful to humans.
For helpful tips on how to treat and prevent lime scale, you may wish to visit our website here. (Link to water hardness section of website)

2. How do I retrieve my account and WPRN Number for water.ie registration/to receive my refund?

If you would like us to provide these to you, please send the following details through private mail:

- Name;
- Address; and
- Contact number

Alternatively, you can contact our Billing Department on 1850 448 448 between 9am and 5:30pm, Monday to Friday.

3. Do I need a licence to discharge to the sewer if my business is a carwash?

You will need to apply for a licence to discharge trade effluent from your business. You can find out more and submit an application here. (Link to Section 16 Discharge to Sewer section of the website)

Please let us know if you have any further questions.

4. I am unable to log into my Online Account and I have forgotten all of my details. Can you help?

Can you send us a PM with the following details and we can look into this for you?

- Name;
- Address;
- Contact number;
- Account Number & WPRN; and
- Confirm if you are the named account holder

Alternatively, you can contact our Billing Department on 1850 448 448 between 9am and 5:30pm, Monday to Friday.

5. I have no water through my cold kitchen tap, is there a disruption in my area?

You can check for reports of disruptions by visiting the Supply and Service Updates section of our website here (link to this section of the website).
Alternatively, if your area is not listed, please PM us your details and we will follow up with the Local Water Department.

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