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Problem with WPRN using water.ie

  • 06-11-2017 10:56am
    #1
    mexicanvader
    Registered Users, Registered Users 2 Posts: 43 ✭


    Hi,

    I'm having issues logging into my account on water.ie. I can't remember my password, and the email I use isn't recognised.
    I tried using the "Forgot Username" option, but it can't find my WPRN and Account number combination. I contacted Irish Water Care on Twitter a few days ago, but haven't heard anything back yet.


Comments

  • #2
    Irish Water: Siobhan
    Closed Accounts Posts: 172 ✭✭Irish Water: Siobhan


    Hi mexicanvader,

    Thanks for your query.

    Can you send us a PM with the following details and we can look into this for you?

     - Name;
     - Address; 
     - Contact number;
     - Account Number & WPRN; and
     - Confirm if you are the named account holder.

    Thanks in advance. If you have any further questions, please let me know.

    Kind Regards,
    Siobhan


  • #3
    TheChizler
    Registered Users, Registered Users 2 Posts: 9,514 ✭✭✭TheChizler


    I had the same issue and just rang them on 01 707 2824, had it sorted in a couple of minutes.


  • #4
    mexicanvader
    Registered Users, Registered Users 2 Posts: 43 ✭mexicanvader


    TheChizler wrote: »
    I had the same issue and just rang them on 01 707 2824, had it sorted in a couple of minutes.
    Thanks, I might do that


  • #5
    Irish Water: Siobhan
    Closed Accounts Posts: 172 ✭✭Irish Water: Siobhan


    Hi mexicanvader,

    We have now responded to your Private Message.

    Please don't hesitate to contact us with any further queries.

    Kind Regards,
    Siobhan


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