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Refund from Eir

  • 03-11-2017 6:00pm
    #1
    hillbloom
    Registered Users, Registered Users 2 Posts: 852 ✭✭✭


    I cancelled my phone & received account today stating I am in CREDIT for  28.67e.  Will they send me a cheque for this amount. I wasnt paying DIRECT DEBIT.


Comments

  • #2
    Owryan
    Closed Accounts Posts: 4,024 ✭✭✭Owryan


    hillbloom wrote: »
    I cancelled my phone & received account today stating I am in CREDIT for  28.67e.  Will they send me a cheque for this amount. I wasnt paying DIRECT DEBIT.

    I had a similar issue to yours. One of the reps here has arranged a refund, should get it in about 60 days.


  • #3
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    hillbloom wrote: »
    I cancelled my phone & received account today stating I am in CREDIT for  28.67e.  Will they send me a cheque for this amount. I wasnt paying DIRECT DEBIT.
    Hi hillbloom, 

    Thanks for contacting us here. 

    This credit will be processed by cheque refund. The standard timeframe on this is up to 60 days. The customer care team on 1901will be able to check this is being processed for you. 

    Thanks 

    Tracey 


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