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An Post mobile not receiving 2SV texts

  • 03-11-2017 2:26pm
    #1
    TreasureBin
    Registered Users, Registered Users 2 Posts: 319 ✭✭


    I bought a Motorola 2 weeks ago from An Post, and ported over my number from Eir. Couldn't make/receive any calls/texts until 2 days ago, despite repeated calls to An Post and Eir who blamed each other for incorrect set up.
    Finally I belatedly thought to take out the battery & SIM and put them back in again, which seemed to solve the problem as I can now make & receive calls and texts.
    Or so I thought. Over the last 2 days, I have been on 3 different websites that require 2SV codes for log-in. They sent texts which I didn't get. I've again contacted An Post, as well as the websites concerned, but no joy.
    Having googled the problem, I saw on a Three forum that someone mentioned the same issue being caused on their network by texts being handled by Messenger. When I checked my phone settings, it only gives the option of texts being handled by Messenger or Hangouts. I don't think that switching to Hangouts will solve the issue... or am I wrong in thinking Hangouts would handles texts in much the same way as Messenger? tbh, I don't really know how the old-fashioned standard texts were processed!
    Does anyone know of a workaround I could try?


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    The same issue plagues the Three based MVNOs. Postmobile is a vodafone MVNO, or really a vodafone white label service. If they've not configured short codes the solution is really to move to a proper network.


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