Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Paid ESB early, can use make sure im not charged twice?

  • 29-10-2017 11:49am
    #1
    Registered Users, Registered Users 2 Posts: 5


    Paid ESB early but not sure if i'll be charged twice with back holiday weekend and it taking saying it could take up to 2 working days to go through after i Paid. 


Comments

  • Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi irishlonewolf,

    Thank you for getting in touch.

    We can check if the request has already been sent to the bank. If this is the case, we are unable to prevent it from being collected. Your bank may be able to prevent it from being collected if you ask them to.

    For account security, we need you to please confirm the following details for us:

    - Your full name
    - Your account number
    - The first line of your address
    - Your contact number or date of birth
    - Confirmation you are the account holder (Yes/No)

    We can then look into your query for you.

    Thanks,
    Aoife


  • Registered Users, Registered Users 2 Posts: 5 irishlonewolf


    Just double checked electric Ireland account and bill is paid.  
    Direct Debit date is 7th November. 
    Do you know if direct debit will still go through( bank is ulster bank if that's relevant).


  • Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi there,
     
    Thanks for getting back to us.

    If you please send us your details via private message, we can check this for you.

    We normally need to give the bank notice of between 5 and 7 working days.

    Thanks,
    Aoife


Advertisement