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Poor WIFI with orange light shown

dinorebel · 2017-10-25 21:53:36

Hi we have the efibre package and usually get good speeds but for the last few days the WIFI light on the router is orange and a speedtest showed less than 10mb download speed.

25-10-2017 9:53pm

#1

dinorebel

Registered Users, Registered Users 2 Posts: 2,296 ✭✭✭

Join Date: July 2010

Posts: 2259

Hi we have the efibre package and usually get good speeds but for the last few days the WIFI light on the router is orange and a speedtest showed less than 10mb download speed.

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Comments

#2 26-10-2017 12:34pm

eir: Kyle

Closed Accounts Posts: 419 ✭✭

Join Date: August 2017

Posts: 412

dinorebel wrote: »

Hi we have the efibre package and usually get good speeds but for the last few days the WIFI light on the router is orange and a speedtest showed less than 10mb download speed.

Hi there dinorebel

Thank you for getting in touch.

If you go onto http://support.eir.ie/bb/boostspeed you will find all the help and support on speeds & connection. It will guide you with a step-by-step process.

If this doesn't change anything for you, call the Broadband Technical Support Team at 1890260260 where they will assist you with all this while on call

-Kyle

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