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Overchanrged on Latest Bill

  • 24-10-2017 9:49am
    #1
    Macca07
    Registered Users, Registered Users 2 Posts: 1,223 ✭✭✭


    Hello,

    I'm just wondering why I've been changed more than €10 more on my latest bill, compared to my previous month?

    Just getting a little sick of all the issues with Eir.

    Thanks,
    Sean


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Macca07 wrote: »
    Hello,

    I'm just wondering why I've been changed more than €10 more on my latest bill, compared to my previous month?

    Just getting a little sick of all the issues with Eir.

    Thanks,
    Sean
    HiMacca07, 

    Thanks for getting in touch with us. 

    Feel free to PM me your account details and name on the account and I'll check this for you. 

    Thanks 

    Tracey


  • #3
    Macca07
    Registered Users, Registered Users 2 Posts: 1,223 ✭✭✭Macca07


    eir: Tracey wrote: »
    Macca07 wrote: »
    Hello,

    I'm just wondering why I've been changed more than €10 more on my latest bill, compared to my previous month?

    Just getting a little sick of all the issues with Eir.

    Thanks,
    Sean
    HiMacca07, 

    Thanks for getting in touch with us. 

    Feel free to PM me your account details and name on the account and I'll check this for you. 

    Thanks 

    Tracey
    Just done, thanks.


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Macca07 wrote: »
    eir: Tracey wrote: »
    Macca07 wrote: »
    Hello,

    I'm just wondering why I've been changed more than €10 more on my latest bill, compared to my previous month?

    Just getting a little sick of all the issues with Eir.

    Thanks,
    Sean
    HiMacca07, 

    Thanks for getting in touch with us. 

    Feel free to PM me your account details and name on the account and I'll check this for you. 

    Thanks 

    Tracey
    Just done, thanks.
    Thanks. 

    I'll come back to you soon through PM's. 

    Thanks

    Tracey 


  • #5
    Macca07
    Registered Users, Registered Users 2 Posts: 1,223 ✭✭✭Macca07


    I find it comical that you think it's OK to charge 53 a month for next-gen broadband where I can only get 12Mb speeds.
    Another complaint with ComReg on the way by the looks of it.


  • #6
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Macca07 wrote: »
    I find it comical that you think it's OK to charge 53 a month for next-gen broadband where I can only get 12Mb speeds.
    Another complaint with ComReg on the way by the looks of it.
    Hi there Macca07

    I'm sorry to hear that you feel this way.  Unfortuantely here, we have no say in regards to prices, promotions or offers but will be more than happy to forward this onto the relevant team now as feedback.

    -Kyle


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