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Early Cease Charge promotion query

  • 07-10-2017 12:26am
    #1
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭


    Hi, I have a query in relation to the above promotion as it refers to FTTH packages. Part 3 of the document states that:
    Eligible customers who avail of an eir Consumer Multi Product Bundle which includes Broadband
    (“the Eligible Bundles”) will receive on production to eir of a non-eir final account, a discount off
    the listed price for the eligible bundle of an amount corresponding to the Early Case Charge levied
    by the non-eir company on their final bill. The following eir Bundles are excluded from the
    promotion and are therefore not Eligible Bundles:


     A) Standalone Broadband with TV Dual Play Bundle
     B) Any bundle including the Pay As You Use Fixed Voice plan

    https://www.eir.ie/opencms/export/sites/default/.content/pdf/pricing/internet_special_offer.pdf (Page 131)

    Does this mean that new customers opting for the Stanalone FTTH broaband (150Mb, 300Mb, 1000Mb) listed on page 3 of


    https://www.eir.ie/opencms/export/sites/default/.content/pdf/pricing/Part3.1.pdf

    are ineligible to received the discount (credit off the bill) under this promotion?

    Thanks.


Comments

  • #2
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Hi, I posted this over the weekend so it may have been missed. Could I get a reply to the question please?


  • #3
    dilallio
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭dilallio


    The Standalone FTTH Broadband package won't be eligible for the discount as it's not a multi product bundle. 


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Sutton Handsome Specialization wrote: »
    Hi, I posted this over the weekend so it may have been missed. Could I get a reply to the question please?
    Hi Sutton Handsome Specialization, 

    Thanks for contacting us, apologies for the delay in getting back to you. 

    dilallio would be correct here.  This discount will only be applied to multi products bundles I'm afraid. 

    Thanks 

    Tracey 


  • #5
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    eir: Tracey wrote: »
    Hi navi, 

    Thanks for contacting us, apologies for the delay in getting back to you. 

    dilallio would be correct here.  This discount will only be applied to multi products bundles I'm afraid. 

    Thanks 

    Tracey 

    Thanks for the clarification Tracey.


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Sutton Handsome Specialization wrote: »
    eir: Tracey wrote: »
    Hi Sutton Handsome Specialization, 

    Thanks for contacting us, apologies for the delay in getting back to you. 

    dilallio would be correct here.  This discount will only be applied to multi products bundles I'm afraid. 

    Thanks 

    Tracey 

    Thanks for the clarification Tracey.
    No problem at all. 

    Thanks 

    Tracey 


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