VW Golf Mk VII - problem with window

Maidhci · 16-09-2017 9:05pm #1

One of the door windows cannot be closed, it seems as if some mechanism in the door is broken as I hear a grinding noise when I hit the control button.

Is this a problem that needs to be dealt with by a VW garage?

Thanks for any information or advice.

biko · 17-09-2017 11:46am

Remove the door card and check.

https://www.youtube.com/watch?v=9SC62HdTD50

Toyotafanboi · 17-09-2017 11:53am

Any garage could look after it really. What year is it?

Maidhci · 17-09-2017 8:47pm

Toyotafanboi wrote: »

Any garage could look after it really. What year is it?

August 2014. Do you know if it is likely to need a part, in which case, it may not be available in the smaller garages. That is why I was thinking I may as well go to the VW garage.

Toyotafanboi · 17-09-2017 8:52pm

You're only out of manufacturers warranty by a fortnight. If you serviced it with a VW dealer I'd definitely be asking VW for goodwill on that.

If that falls through, an independent would have no issue sourcing whatever is necessary.

Maidhci · 17-09-2017 8:57pm

Toyotafanboi wrote: »

You're only out of manufacturers warranty by a fortnight. If you serviced it with a VW dealer I'd definitely be asking VW for goodwill on that.

If that falls through, an independent would have no issue sourcing whatever is necessary.

Thanks for that info Toyotafanboi - yes, the car has always been serviced with the VW dealer. Didn't consider the warranty issue - thanks for that. The interesting thing is that the rear windows are very seldom opened/closed, no more than a few occasions in total. Will definitely try the goodwill gesture, doubt if it will wash though.

Toyotafanboi · 17-09-2017 9:02pm

If you've a full history from a particular dealer you stand a very good chance imo.

Maidhci · 17-09-2017 9:12pm

Toyotafanboi wrote: »

If you've a full history from a particular dealer you stand a very good chance imo.

Thanks for your help - will let you know how I get on.

Maidhci · 23-09-2017 10:17am

Toyotafanboi wrote: »

If you've a full history from a particular dealer you stand a very good chance imo.

Thanks for your help here TFB - the garage covered the cost of labour and parts as a goodwill gesture. VW rejected the warranty extension request, adhering to the strict warranty period. Quite honestly, it would not have occurred to me to mention this without your input - thanks again.

colm_mcm · 23-09-2017 10:24am

Nice to get closure.

(I'll get my coat)

la ultima guagua · 23-09-2017 7:54pm

What duration of warranty would Kia give on a Ceed with the equivalent issue ?

colm_mcm · 23-09-2017 8:49pm

7 years from new and I don't think there's any extension on that for warranty work done in the last year.

VW Golf Mk VII - problem with window

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