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Refund for deceased customer.

  • 12-09-2017 1:43pm
    #1
    Falcon L
    Closed Accounts Posts: 891 ✭✭✭


    Hi, My Mother in law passed away in April, and I am executor for her estate. She paid her water bills and would be in line for a refund. I hope to have the estate wrapped up around year end, and the beneficiaries paid immediately afterward. Her bank accounts are frozen as part of the process of probate.

    Can you advise me what steps I need to take to get the refund paid into her estate before I close it off?


Comments

  • #2
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi Falcon L,

    Thank you for your message.

    Our sincere condolences regarding the passing of your Mother-in-Law. In order to receive the refund and seeing as you are the executor, you would need to phone us via phone on 1850 448 448. We will then be able to update your details onto the account and as soon as the refund process begins, it will be issued in due course.

    We hope this information helps. In the meantime, if you have any further queries, please let us know.

    Kind regards,
    Louise


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