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Wrong amount

  • 07-09-2017 5:39pm
    #1
    miss black
    Registered Users, Registered Users 2 Posts: 21 ✭


    Hi I lodged a cheque this evening but carelessly accepted the wrong amount on the machine, i.e. 100 instead of 1000. What happens now please what can I do


Comments

  • #2
    Bank of Ireland: Jane
    Closed Accounts Posts: 266 ✭✭Bank of Ireland: Jane


    miss black wrote: »
    Hi I lodged a cheque this evening but carelessly accepted  the wrong amount on the machine, i.e. 100 instead of 1000. What happens now please what can I do
    Hi miss black,

    Welcome to Boards, and thanks for your post.

    When cheques are lodged in the LATM, you are given a receipt of the amount that is read on the cheque by the machine.
    These cheques are then lodged manually, by a staff member so if the error is found, it'll be changed automatically.

    If you notice the cheque being applied for the incorrect amount, you can 'Ask a Question', on the service desk through your 365 online profile, and we can have this amended for you.

    Please let us know if we can help with anything else.

    Thanks again,
    Jane.


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