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Sales rep signed us up to fibre, call centre cancelled order

  • 03-09-2017 9:47pm
    #1
    JuniorB
    Registered Users, Registered Users 2 Posts: 379 ✭✭


    We were signed up to fibre broadband  by d2d sales reps. when I rang to confirm the order I was told that my eircode was "not on the system".  My neighbour had his fibre connected last week so I know the area is live. How can I get our eircode onto the "system". Thanks


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    JuniorB wrote: »
    We were signed up to fibre broadband  by d2d sales reps. when I rang to confirm the order I was told that my eircode was "not on the system".  My neighbour had his fibre connected last week so I know the area is live. How can I get our eircode onto the "system". Thanks
    Hi there,

    I'm very sorry to hear this. Can you send me your account number that was cancelled and your full name in a PM so I can check on this for you please?

    - Adam


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