Study Hub access without having an Eir phoneline

Decoda

Hi,

I am an Eir Broadband only customer and was hoping to be able to sign up for Eir Study Hub, however it will not accept my application without inputting a telephone number. 

Can you confirm that Study Hub is available to Eir Broadband only customers who do not have an active phone line and if so is there a work around that will allow me to complete the application process?

Many Thanks

Decoda

eir: Adam

Decoda wrote: »

Hi,

I am an Eir Broadband only customer and was hoping to be able to sign up for Eir Study Hub, however it will not accept my application without inputting a telephone number. 

Can you confirm that Study Hub is available to Eir Broadband only customers who do not have an active phone line and if so is there a work around that will allow me to complete the application process?

Many Thanks

Decoda

Hi there,

Thanks for getting in touch. You should be able to use this service a stand-alone broadband customer. You would need to enter your stand-alone broadband number in the phone number section. If you send me your account number and full name in a PM, I'll be able to give this to you.

- Adam

Decoda

Thanks Adam,

PM Sent.

Decoda

eir: Adam

Decoda wrote: »

Thanks Adam,

PM Sent.

Decoda

Thanks, I'll get back to your PM ASAP.

- Adam

Decoda

Thanks Adam,

All set up and working fine.

Appreciate the assistance,

Decoda

eir: Adam

Decoda wrote: »

Thanks Adam,

All set up and working fine.

Appreciate the assistance,

Decoda

No problem at all  

- Adam

JoeT1000

Decoda wrote: »

Hi,

I am an Eir Broadband only customer and was hoping to be able to sign up for Eir Study Hub, however it will not accept my application without inputting a telephone number. 

Can you confirm that Study Hub is available to Eir Broadband only customers who do not have an active phone line and if so is there a work around that will allow me to complete the application process?

Many Thanks

Decoda

Eir do not allow their customers in rural areas to access StudyHub

JoeT1000

Eir do not allow their customers in rural areas to access StudyHub, As an Eir customer who has a fixed landline but is a victim of Eirs rubbish rural broadband , I use Eir mobile broadband, Why can't i access StudyHub, What have you got against rural customers?

eir: Adam

JoeT1000 wrote: »

Eir do not allow their customers in rural areas to access StudyHub, As an Eir customer who has a fixed landline but is a victim of Eirs rubbish rural broadband , I use Eir mobile broadband, Why can't i access StudyHub, What have you got against rural customers?

Hi JoeT1000, 

I've responded to you on your other thread there now. 

Thanks 

Adam