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Been trying to port over for 2wks..eir mess it up EVERY time

  • 25-08-2017 6:42pm
    #1
    scudzilla
    Registered Users, Registered Users 2 Posts: 11,959 ✭✭✭✭


    Like the title says, been trying to port my number over to eir for 2wks now, took out a contract but unable to speak to anyone about porting error as waiting time on the right dept is always around an hour

    My metoer account is a mutli account but twice now you've put it through as a single account, this is causing the issue, i've just about had enough now and am giving notice that i'll be cancelling all my eir products (multiple mobiles, broadband) immediatelly


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    scudzilla wrote: »
    Like the title says, been trying to port my number over to eir for 2wks now, took out a contract but unable to speak to anyone about porting error as waiting time on the right dept is always around an hour

    My metoer account is a mutli account but twice now you've put it through as a single account, this is causing the issue, i've just about had enough now and am giving notice that i'll be cancelling all my eir products (multiple mobiles, broadband) immediatelly
    Hi,

    I'm very sorry to hear of the issues you're having with your numbers. Can you PM me your full name and account number so I can check on this for you please?

    - Adam


  • #3
    scudzilla
    Registered Users, Registered Users 2 Posts: 11,959 ✭✭✭✭scudzilla


    eir: Adam wrote: »
    scudzilla wrote: »
    Like the title says, been trying to port my number over to eir for 2wks now, took out a contract but unable to speak to anyone about porting error as waiting time on the right dept is always around an hour

    My metoer account is a mutli account but twice now you've put it through as a single account, this is causing the issue, i've just about had enough now and am giving notice that i'll be cancelling all my eir products (multiple mobiles, broadband) immediatelly
    Hi,

    I'm very sorry to hear of the issues you're having with your numbers. Can you PM me your full name and account number so I can check on this for you please?

    - Adam
    PM Sent


  • #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    scudzilla wrote: »
    eir: Adam wrote: »
    scudzilla wrote: »
    Like the title says, been trying to port my number over to eir for 2wks now, took out a contract but unable to speak to anyone about porting error as waiting time on the right dept is always around an hour

    My metoer account is a mutli account but twice now you've put it through as a single account, this is causing the issue, i've just about had enough now and am giving notice that i'll be cancelling all my eir products (multiple mobiles, broadband) immediatelly
    Hi,

    I'm very sorry to hear of the issues you're having with your numbers. Can you PM me your full name and account number so I can check on this for you please?

    - Adam
    PM Sent
    Thanks,

    I'll go through my PM's shortly and I'll be back in touch with an update ASAP.

    - Adam


  • #5
    scudzilla
    Registered Users, Registered Users 2 Posts: 11,959 ✭✭✭✭scudzilla


    I sent a Pm with every detail in it, account number for both eir and meteor, the number I wanted porting over, the number of the spare eir sim you sent me, YET EIR REPLY TO MY PM ASKING WHAT NUMBERS I WANTED PORTING OVER. 


    No wonder I'm not getting anywhere, bunch of clowns


  • #6
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    scudzilla wrote: »
    I sent a Pm with every detail in it, account number for both eir and meteor, the number I wanted porting over, the number of the spare eir sim you sent me, YET EIR REPLY TO MY PM ASKING WHAT NUMBERS I WANTED PORTING OVER. 


    No wonder I'm not getting anywhere, bunch of clowns
    I will respond to your PM shortly. 

    Thanks, 
    Adam 


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