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Vanderbilt SPC and IOS push notifications

  • 21-08-2017 02:29PM
    #1
    Registered Users, Registered Users 2 Posts: 179 ✭✭


    Did anyone get push notifications working. Vanderbilt announced push notifications for the ios app at least last month. But it doesn't seem to be working on my iPhone. Do I need to enable it in the panel or possibly in my spc connect account?


Comments

  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Goto your account on SPC Connect.com

    Any device you accepted to allow push notification will be listed.
    Enable that device & then select what notifications you want alerts for.


  • Registered Users, Registered Users 2 Posts: 179 ✭✭FatBeard


    Cheers koolkid, i'll give that a go tonight.


  • Registered Users, Registered Users 2 Posts: 179 ✭✭FatBeard


    Found the settings. Thanks very much.


  • Registered Users, Registered Users 2 Posts: 1,949 ✭✭✭bittihuduga


    does it work for alarm?
    i enabled it on panel webpage and phone.
    left the alarm to ring without entering the pin.
    i didn't receive any iOS alert.
    email was received though.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Have you the device and alarms enabled on your SPC Connect account?
    Also remember there is a delay set on the alarm events set in the panel configuration. (Dialler delay)


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  • Registered Users, Registered Users 2 Posts: 1,949 ✭✭✭bittihuduga


    KoolKid wrote: »
    Have you the device and alarms enabled on your SPC Connect account?
    Also remember there is a delay set on the alarm events set in the panel configuration. (Dialler delay)

    under push notification i have device iPhone enabled. also alarms enabled


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    And whats the dialler delay set at?
    The notifications may follow that delay.


  • Registered Users, Registered Users 2 Posts: 1,949 ✭✭✭bittihuduga


    i can't seem to have access to that setting.. i believe it is set to 30secs


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    It's in engineer menu.
    Have you left the alarm ringing longer to see.
    Are you getting notifications of other events that are checked?


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