eVDSL - numbers not showing up on online checkers

ItHurtsWhenIP

Hi Folks,

My village's exchange - Rearcross RRX-E01 - recently got eVDSLed and vectored a short while later (premises in close are now getting speeds of ~100Mbps).

I've gotten several reports of people with existing landlines who are in the 1.6KM-ish range (properly measured following the cable route), out to the 2KM limit who are getting "Computer says No" responses from the eir telephone salesdrones.

If I put their number in the eir checker, it says it can't find them and the Vodafone checker gives an error.

What's odd here is that a couple of houses that are farther out than some of the above mentioned, have recently had either old, inactive lines reactivated or a new line installed and they are getting Broadband at expected speeds.

Any thoughts on what the problem could be here and how to solve?

ED E

ItHurtsWhenIP wrote: »

If I put their number in the eir checker, it says it can't find them and the Vodafone checker gives an error.

That says they arent OE lines. Any chance its an LLU exchange?

ItHurtsWhenIP

ED E wrote: »

That says they arent OE lines. Any chance its an LLU exchange?

No chance. Though I just remembered there were reports that they had some "problems" (I was getting this second-hand) when they were fitting the VDSL gear in the exchange.

ED E

Looks like it was an old PSTN only exchange until this upgrade, would they be on a carrier line (wouldnt have mattered with no BB available)? That prevents Prequalling so you appear as a zero in the database.

ItHurtsWhenIP

ED E wrote: »

Looks like it was an old PSTN only exchange until this upgrade, would they be on a carrier line (wouldnt have mattered with no BB available)? That prevents Prequalling so you appear as a zero in the database.

There had been core fibre to the exchange since late 90's, but there had never been any form of DSL before. the eVDSL was all brand new.

I guess it could be possible that they were carrier lines previously. This is very rural Tipperary, so anything is possible.

If that is the case, does that mean no hope of copper based BB until the NBP makes copper redundant?

ED E

Its 50:50.

Carriers turn one line into two which was a cheap solution back during the original phone rollouts. If enough lines have been removed from service in the intervening years the techs are more than happy to drop the multiplexer but they wont do it if it means running another main pair back to the exchange.

If those in question are Eir customers they can call and ask to be transferred to the "RSC" in Limerick who deal exclusively with PSTN faults. Their (antiquated) system can tell if a line is a carrier or not.

ItHurtsWhenIP

ED E wrote: »

Its 50:50.

Carriers turn one line into two which was a cheap solution back during the original phone rollouts. If enough lines have been removed from service in the intervening years the techs are more than happy to drop the multiplexer but they wont do it if it means running another main pair back to the exchange.

If those in question are Eir customers they can call and ask to be transferred to the "RSC" in Limerick who deal exclusively with PSTN faults. Their (antiquated) system can tell if a line is a carrier or not.

Thanks. I'll let them know.