SMS Options..

Bussywussy

Hi, sorry if this has been asked but search wasn't giving me anything...

i have HKC 812 with GSM-P card installed... I got a text yesterday from it saying 'Mains OK panel' grand that's normal,there was a powercut in area,
my question is should i have got a text saying 'mains panel fault' or similar at the time the power went?? i am fairly certain i used to get this message before at time iv'e cut power to the house..can anyone point me in the right direction,maybe power wasn't gone long enough...

altor

Bussywussy wrote: »

Hi, sorry if this has been asked but search wasn't giving me anything...

i have HKC 812 with GSM-P card installed... I got a text yesterday from it saying 'Mains OK panel' grand that's normal,there was a powercut in area,
my question is should i have got a text saying 'mains panel fault' or similar at the time the power went?? i am fairly certain i used to get this message before at time iv'e cut power to the house..can anyone point me in the right direction,maybe power wasn't gone long enough...

If the system has been set up to send texts for system faults then you should of got a text.

Bussywussy

altor wrote: »

If the system has been set up to send texts for system faults then you should of got a text.

ok i'll check the options now...so it should be immediate..

altor

Bussywussy wrote: »

ok i'll check the options now...so it should be immediate..

Self monitoring using text should not have a delay.

Bussywussy

under text phone options the rep sys,rep tech is selected to yes...

altor

Bussywussy wrote: »

under text phone options the rep sys,rep tech is selected to yes...

Rep sys is the system faults.

Bussywussy

ok thats selected to yes and same thing is happening,if i kill power i dont get a message but restoring it i do..

altor

Bussywussy wrote: »

ok thats selected to yes and same thing is happening,if i kill power i dont get a message but restoring it i do..

Strange, thought the 8/12 would send a mains fault also as its a system fault.

Bussywussy

altor wrote: »

Strange, thought the 8/12 would send a mains fault also as its a system fault.

I can almost 100% say i used to get that message mains fault when there was a powercut....

altor

Bussywussy wrote: »

I can almost 100% say i used to get that message mains fault when there was a powercut....

I would of thought that too. Only other thing you could do is down power both units, mains and battery and power back up and see if you receive one.

KoolKid

Check the mains fault delay in Timers>Misc Timers>Mains Flt Dly.
I know that central station monitoring follows this timer.

Bussywussy

iv'e downpowered the lot,got 'remote user fail' now i got 'panel communications fail' texts now when i try to interact


yes under timers it was set to 55

KoolKid

Set it to 1 minute & I'd say you will get the text once the mains if off for longer than that.

Bussywussy

KoolKid wrote: »

Set it to 1 minute & I'd say you will get the text once the mains if off for longer than that.

cheers,i'll try that once i can get rid of 'panel communications fail' when i txt it,,,does it take a while to resync after power off...

altor

Bussywussy wrote: »

cheers,i'll try that once i can get rid of 'panel communications fail' when i txt it,,,does it take a while to resync after power off...

GSM should reconnect once it connects to the network.

Bussywussy

altor wrote: »

GSM should reconnect once it connects to the network.

still no luck,i'll reboot again and wait

altor

Bussywussy wrote: »

still no luck,i'll reboot again and wait

Check the connections if your getting a communication fail.

KoolKid

Bussywussy wrote: »

cheers,i'll try that once i can get rid of 'panel communications fail' when i txt it,,,does it take a while to resync after power off...

Once the GSM power cycles it should reconnect after a minute or 2. If not try power cycle the GSM again.

Bussywussy

Back in action,mains system fault text appearing after the minute...thanks for all your help lads

KoolKid

Your welcome. That mains timer catches some people out.:)

altor

Bussywussy wrote: »

Back in action,mains system fault text appearing after the minute...thanks for all your help lads

Brilliant, glad its all sorted.

Bussywussy

just wanted to sort it as were away a bit these days and there's power cuts recently in the area,didn't want to annoy the neighbours

altor

Bussywussy wrote: »

just wanted to sort it as were away a bit these days and there's power cuts recently in the area,didn't want to annoy the neighbours

The back up battery in the system should be keeping the system going in the event of a power fail.
How old is the back up battery?

Bussywussy

there since install 2007,i'm just assuming it's going off...if the power is off ages...didn't realise the batt will back it up

altor

Bussywussy wrote: »

there since install 2007,i'm just assuming it's going off...if the power is off ages...didn't realise the batt will back it up

Battery usually lasts 5/7 years.
If its 10 years I replace to be on the safe side.

Bussywussy

perfect,ill look into it...its not giving any trouble etc btw

altor

Bussywussy wrote: »

perfect,ill look into it...its not giving any trouble etc btw

Only time you will see the trouble is when the mains is off long enough

Bussywussy

altor wrote: »

Only time you will see the trouble is when the mains is off long enough

Hopefully I won't find out 😂

KoolKid

10 years is a long time for the battery. You may not get as long as you should from it in the event of a power failure. You should replace it with a 12 volt DC rechargeable battery, 7 amp.
The panel will also give you a battery fault notification if it runs low /isn't charging.

altor

Bussywussy wrote: »

Hopefully I won't find out ��

Hopefully is right, easy enough job to change the battery in that system.
Here is a link to the suppliers list for one.