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Eir online account question.

  • 22-06-2017 8:35am
    #1
    [Deleted User]
    Posts: 0 ✭


    Just a query on a section in the eir online account. Package is Eir Talk International. In the home phone usage/my add ons section it lists the following:


    Unlimted calls to eMobile 0 of 186
    Unlimted calls to Irish Mobiles  0 of 186
    Unlimted calls to UK Landlines 0 of 186
    Unlimted calls to UK Mobiles  0 of 124
    Unlimted calls to International Mobile - Bands 1a, 2a, 3a & 7a  0 of 124
    Unlimted calls to International Landlines - Bands 1,2,3,4, 5 and 7  0 of 186


    What does the '0 to 186', '0 to 124' mean when you have an unlimited allowance?

    Thank you.


Comments

  • #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi Deleted User,


    Thanks for getting in touch.


    Can you please PM me your account number and full name and I will look into this for you?


    Thanks,
    Anna


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Anna, PM sent.

    Logged in again and they have now changed to the following:

    Unlimted calls to eMobile   0 of 1500
    Unlimted calls to Irish Mobiles   0 of 1500
    Unlimted calls to UK Landlines   0 of 1500
    Unlimted calls to UK Mobiles   0 of 1000
    Unlimted calls to International Mobile - Bands 1a, 2a, 3a & 7a   0 of 1000
    Unlimted calls to International Landlines - Bands 1,2,3,4, 5 and 7   0 of 1500

    I'm guessing they are monthly minute allowances associated with the plan.


  • #4
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    The figures above are showing the monthly fair usage of your plan.

    Thanks,
    Anna


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