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Speed reduction inside of contract

  • 01-06-2017 9:25am
    #1
    Registered Users, Registered Users 2 Posts: 2,028 ✭✭✭


    Hi,

    I have just signed up to 1000mbps FTTH. The salesman on the phone advised that I can reduce that speed at any point during the contract without incurring any penalties. 

    Would you be able to confirm that this is the case and that my monthly repayments would reduce accordingly?

    Thanks,

    d31b0y


Comments

  • Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi d31b0y,


    Thanks for getting.


    I can confirm that this is correct, our loyalty department has advised me that you won't receive any penalties for this.


    Thanks,
    Anna


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