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  • 29-05-2017 5:57pm
    #1
    Denisoftus
    Registered Users, Registered Users 2 Posts: 757 ✭✭✭


    Hi guys, I sent a query in email this morning (sales@), and tried to call to no avail. What is a lead time for email inquiries answered? 

    Thanks.


Comments

  • #2
    Richersounds.ie: John
    Company Representative Posts: 9,510 ✭✭✭Richersounds.ie: John


    Denisoftus wrote: »
    Hi guys, I sent a query in email this morning (sales@), and tried to call to no avail. What is a lead time for email inquiries answered? 

    Thanks.
    Denis,

    apologies for the delay getting back to you yesterday - the guys did get to most of the mails yesterday but as it was a bank holiday in the north they could not get to all of them, apologies.

    Your mail will be answered this morning & don't hesitate to drop me a line if I can assist in any way,

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • #3
    Richersounds.ie: Kenny
    Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Denisoftus wrote: »
    Hi guys, I sent a query in email this morning (sales@), and tried to call to no avail. What is a lead time for email inquiries answered? 

    Thanks.
    Hi Denisoftus.

    If you PM me you name or the email address you sent you question from I can make sure it is answered straight away if it has already not been replied too this morning already.

    As yesterday was a bank holiday we were only open from 1pm to 5pm. We try to answer all emails as soon as possible but sometimes with bank holidays etc it can take a little longer to get a reply due to half day working.

    Apologies.


  • #4
    Denisoftus
    Registered Users, Registered Users 2 Posts: 757 ✭✭✭Denisoftus


    Hi guys, sorry, I haven't known it was a Bank Holiday yesterday, I already received reply this morning.

    Thanks!


  • #5
    Richersounds.ie: Kenny
    Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Denisoftus wrote: »
    Hi guys, sorry, I haven't known it was a Bank Holiday yesterday, I already received reply this morning.

    Thanks!
    No worries Denisoftus.

    Just wanted to be sure we had not missed you :)


  • #6
    Denisoftus
    Registered Users, Registered Users 2 Posts: 757 ✭✭✭Denisoftus


    Richersounds.ie: Kenny wrote: »
    Denisoftus wrote: »
    Hi guys, sorry, I haven't known it was a Bank Holiday yesterday, I already received reply this morning.

    Thanks!
    No worries Denisoftus.

    Just wanted to be sure we had not missed you :)
    No, thanks, all good, item ordered.


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  • #7
    Richersounds.ie: Kenny
    Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Denisoftus wrote: »
    Richersounds.ie: Kenny wrote: »
    Denisoftus wrote: »
    Hi guys, sorry, I haven't known it was a Bank Holiday yesterday, I already received reply this morning.

    Thanks!
    No worries Denisoftus.

    Just wanted to be sure we had not missed you :)
    No, thanks, all good, item ordered.
    Good stuff, if you need anything else don't hesitate to give us a shout.


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