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Returning faulty shoes to Penneys but no receipt

  • 15-05-2017 11:13am
    #1
    twirlagig
    Closed Accounts Posts: 3,374 ✭✭✭


    Hi all, I bought back wedge sandals in Penneys last Monday for a wedding I had on Friday. Wore them for the whole day on Friday and on Saturday night we we were going out again so I just wore them my jeans. But on the way to the local one of the straps completely broke off.
    I didn't keep the receipt as I thought, 'well, they're lovely- there's no way I'll be bringing them back'
    Do you think they'll let me return them? It's just a week since I got them and I only got to wear them twice


Comments

  • #2
    murria
    Registered Users, Registered Users 2 Posts: 396 ✭✭murria


    From recent experience, if you return something to Penneys with no receipt they will replace with exactly the same item in exactly the same size.


  • #3
    Kimbot
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,808 Mod ✭✭✭✭Kimbot


    If you paid by card they will take a bank statement etc as proof?


  • #4
    Lux23
    Registered Users, Registered Users 2 Posts: 7,134 ✭✭✭Lux23


    I think they will exchange them without a receipt but if you paid by card that is also considered proof of purchase under the law.


  • #5
    twirlagig
    Closed Accounts Posts: 3,374 ✭✭✭twirlagig


    murria wrote: »
    From recent experience, if you return something to Penneys with no receipt they will replace with exactly the same item in exactly the same size.

    Thanks, I'm heading in there shortly so I'll see how I get on :)


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