Xperia Z3 Hard Locked

chicorytip

3 network. How to fix?

DopeTech

chicorytip wrote: »

3 network. How to fix?

Define hard locked. Did you enter in puk incorrectly 10 times?

chicorytip

FrostyJim wrote:

Define hard locked. Did you enter in puk incorrectly 10 times?

No, the network provided unlock code was entered on more than three occasions.

ED E

Are you talking about the SIM lock pin, or the networking unlocking code?

chicorytip

Yes, the networking unlock code.

ED E

Go to phone dialler and enter

*#*#7378423#*#*

This will open up the service setting menu.

Then go to

Service info

Then

Sim lock

Then

If it shows:
(x) network lock. 0
It's hard locked now to 3

Unlocked is
() network lock. 0

Locked but unlockable is
(x) network lock. 1-5

If you've put it into lockout mode only Sony can resolve it, and may not be accommodating.

chicorytip

ED E wrote:

If you've put it into lockout mode only Sony can resolve it, and may not be accommodating.

Yes, I did that procedure earlier and it's showing lockout mode. The phone would need to be repaired by Sony Ireland, you are saying, or could someplace like CEX do it? I wonder what the approximate cost would be? The warranty period has expired.

ED E

They use a place in Sandyford for some stuff, but chances are it would go to Sony Mobiles service center in the UK. No idea on price, they may just say a blank no.

Nobody else should be able to do it as the keys are private.