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Called a number but it rang a different person/number

eiei0 · 2017-04-25 22:47:48

Bit of a strange one, Rang a saved number on the house phone and it connected with a different number, How would I go about finding the number it actually connected to ???

25-04-2017 10:47pm

#1

eiei0

Registered Users, Registered Users 2 Posts: 419 ✭✭

Join Date: January 2010

Posts: 307

Bit of a strange one, Rang a saved number on the house phone and it connected with a different number, How would I go about finding the number it actually connected to ???

0

Comments

#2 25-04-2017 10:54pm

Atlantic Dawn

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M

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Posts: 84306

Was it a landline number or a mobile? Is the number in regular use? I heard recently in the media that numbers are being reused after disconnection, could be another customer given the it. Another posibility would be that the owner of the number has call forwaring setup to another number, possibly a number in error.

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#3 25-04-2017 11:03pm

eiei0

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Join Date: January 2010

Posts: 307

It was a landline to a mobile and yes the mobile had call forwarding turned on but it was to another mobile that was not the phone that rang if you get me,

I need to be able to find the number that my house phone actually connected to and not the one it rang if that is possible

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#4 26-04-2017 10:46am

eir: Anna

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eiei0 wrote: »

It was a landline to a mobile and yes the mobile had call forwarding turned on but it was to another mobile that was not the phone that rang if you get me,

I need to be able to find the number that my house phone actually connected to and not the one it rang if that is possible

Hi eiei0,

Thanks for getting in touch.

Unfortunately, if a number has been diverted you would be unable to find out the number your call has connected to as this would have been set up by the customer themselves.

I do apologise.

Thanks,
Anna

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#5 26-04-2017 1:20pm

eiei0

Registered Users, Registered Users 2 Posts: 419 ✭✭

Join Date: January 2010

Posts: 307

Problem is i know the number it was diverted to but it didn't it connected to some random number,

eir: Anna wrote: »

Hi eiei0,

Thanks for getting in touch.

Unfortunately, if a number has been diverted you would be unable to find out the number your call has connected to as this would have been set up by the customer themselves.

I do apologise.

Thanks,
Anna

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#6 26-04-2017 1:28pm

eir: Leanne

Closed Accounts Posts: 214 ✭✭

Join Date: March 2017

Posts: 214

Hi eiei0,

If the number you rang dialled through to another mobile number you are unsure of, the customer would have to contact our customer care team on freephone 1901 and we would have to check what mobile number the customer has it currently diverted to.

Thanks,
Leanne.

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