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Goalsaver Competition link

  • 24-04-2017 8:27pm
    #1
    Registered Users, Registered Users 2 Posts: 3,100 ✭✭✭


    Hi there, I recently opened a goalsaver account and don't think I ever received a link for the competition. Can you take a look?

    Thanks


Comments

  • Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    Browney7 wrote: »
    Hi there, I recently opened a goalsaver account and don't think I ever received a link for the competition. Can you take a look?

    Thanks
    Hi Browney7,

    Thank you for contacting us here on Boards.ie.

    Can confirm that you gave your email address on application? Also that you ticked to receive Marketing messages from Bank of Ireland.

    Please check your junk mail folder to see if the email with link has gone into Junk mail folder.

    Thanks,

    Tara C


  • Registered Users, Registered Users 2 Posts: 3,100 ✭✭✭Browney7


    Browney7 wrote: »
    Hi there, I recently opened a goalsaver account and don't think I ever received a link for the competition. Can you take a look?

    Thanks
    Hi Browney7,

    Thank you for contacting us here on Boards.ie.

    Can confirm that you gave your email address on application? Also that you ticked to receive Marketing messages from Bank of Ireland.

    Please check your junk mail folder to see if the email with link has gone into Junk mail folder.

    Thanks,

    Tara C
    Hi Tara C

    I provided an email address and pretty sure I ticked the box to receive preferences. Checked my spam folder and actually found a fraudulent spam email purporting to be from BOI but no link!

    Thanks


  • Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    Browney7 wrote: »
    Browney7 wrote: »
    Hi there, I recently opened a goalsaver account and don't think I ever received a link for the competition. Can you take a look?

    Thanks
    Hi Browney7,

    Thank you for contacting us here on Boards.ie.

    Can confirm that you gave your email address on application? Also that you ticked to receive Marketing messages from Bank of Ireland.

    Please check your junk mail folder to see if the email with link has gone into Junk mail folder.

    Thanks,

    Tara C
    Hi Tara C

    I provided an email address and pretty sure I ticked the box to receive preferences. Checked my spam folder and actually found a fraudulent spam email purporting to be from BOI but no link!

    Thanks
    [font=Verdana, sans-serif] [/font]
    Hi Browney7,


    If you have not yet received the link for the competition we’d advise you to call our sales team directly 1890365100 & a representative can arrange this to be sent to you.

    In relation to the email claiming to be Bank of Ireland can we ask you to forward to 365security@boi.com & please do not click on any links in the email.


    Thanks,

    Tara C


  • Registered Users, Registered Users 2 Posts: 10 boaber


    Same as me. I opened an account on 13th April and have yet to receive the competition link. 

    I had ticked the box at time of application and have checked my spam folder. 

    I rang 0818 200 347 yesterday and the rep originally told me that I was automatically entered when my account was created.  Told her this was not right.  She was to check it out and call me back this morning. 


  • Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    boaber wrote: »
    Same as me. I opened an account on 13th April and have yet to receive the competition link. 

    I had ticked the box at time of application and have checked my spam folder. 

    I rang 0818 200 347 yesterday and the rep originally told me that I was automatically entered when my account was created.  Told her this was not right.  She was to check it out and call me back this morning. 
    Hi boaber,


    We trust that you have since received a call and have received the link for competition.


    Thanks,

    Tara C


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  • Registered Users, Registered Users 2 Posts: 10 boaber


    boaber wrote: »
    Same as me. I opened an account on 13th April and have yet to receive the competition link. 

    I had ticked the box at time of application and have checked my spam folder. 

    I rang 0818 200 347 yesterday and the rep originally told me that I was automatically entered when my account was created.  Told her this was not right.  She was to check it out and call me back this morning. 
    Hi boaber,


    We trust that you have since received a call and have received the link for competition.


    Thanks,

    Tara C
    Received a call but still no link sent


  • Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    boaber wrote: »
    boaber wrote: »
    Same as me. I opened an account on 13th April and have yet to receive the competition link. 

    I had ticked the box at time of application and have checked my spam folder. 

    I rang 0818 200 347 yesterday and the rep originally told me that I was automatically entered when my account was created.  Told her this was not right.  She was to check it out and call me back this morning. 
    Hi boaber,


    We trust that you have since received a call and have received the link for competition.


    Thanks,

    Tara C
    Received a call but still no link sent
    Hi, 

    Did the representative who called you advise you that you would receive an email?

    If so we would suggest you check your Junk Mail folder. 

    Thanks, 
    Tara C


  • Registered Users, Registered Users 2 Posts: 10 boaber


    boaber wrote: »
    boaber wrote: »
    Same as me. I opened an account on 13th April and have yet to receive the competition link. 

    I had ticked the box at time of application and have checked my spam folder. 

    I rang 0818 200 347 yesterday and the rep originally told me that I was automatically entered when my account was created.  Told her this was not right.  She was to check it out and call me back this morning. 
    Hi boaber,


    We trust that you have since received a call and have received the link for competition.


    Thanks,

    Tara C
    Received a call but still no link sent
    Hi, 

    Did the representative who called you advise you that you would receive an email?

    If so we would suggest you check your Junk Mail folder. 

    Thanks, 
    Tara C
    Yes she checked with the team setting it up and they said they would send an email today.  Nothing in my junk folder 


  • Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    boaber wrote: »
    boaber wrote: »
    boaber wrote: »
    Same as me. I opened an account on 13th April and have yet to receive the competition link. 

    I had ticked the box at time of application and have checked my spam folder. 

    I rang 0818 200 347 yesterday and the rep originally told me that I was automatically entered when my account was created.  Told her this was not right.  She was to check it out and call me back this morning. 
    Hi boaber,


    We trust that you have since received a call and have received the link for competition.


    Thanks,

    Tara C
    Received a call but still no link sent
    Hi, 

    Did the representative who called you advise you that you would receive an email?

    If so we would suggest you check your Junk Mail folder. 

    Thanks, 
    Tara C
    Yes she checked with the team setting it up and they said they would send an email today.  Nothing in my junk folder 
    [font=Verdana, sans-serif]Hi, [/font]


    [font=Verdana, sans-serif]If you have not yet received this via email please call the team on 0818200347 and a representative will check this for you. [/font]


    [font=Verdana, sans-serif]Thanks, [/font]

    [font=Verdana, sans-serif]Tara C[/font]


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