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Credit Card Application

  • 24-04-2017 3:12pm
    #1
    celticbest
    Registered Users, Registered Users 2 Posts: 2,092 ✭✭✭


    Hi,
     
    I applied online for a Credit Card last Thursday the 20/04/17, it said on the application that it had a 24hr turnaround for a decision to be made but as of now the 24/04/17 @ 16:10 I still haven’t heard anything, is there some sort of back log?
     
    Thanks.


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Afternoon celticbest, 

    Thank you for getting in touch with us here on Boards.ie. 

    I'm sorry to hear that you've not received an update as of yet. Our team are experiencing a high volume of applications at the moment and please be assured they will be back to you soon. If you require an update before then you can call the team on 0818 200 412 and a representative will be happy to assist you. 

    Thank you again, 
    Elaine 


  • #3
    celticbest
    Registered Users, Registered Users 2 Posts: 2,092 ✭✭✭celticbest


    Bank of Ireland: Elaine wrote: »
    Good Afternoon celticbest, 

    Thank you for getting in touch with us here on Boards.ie. 

    I'm sorry to hear that you've not received an update as of yet. Our team are experiencing a high volume of applications at the moment and please be assured they will be back to you soon. If you require an update before then you can call the team on 0818 200 412 and a representative will be happy to assist you. 

    Thank you again, 
    Elaine 
    Thanks for the update, I do however think you should get your website updated to show the true turnaround time.


  • #4
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    celticbest wrote: »
    Bank of Ireland: Elaine wrote: »
    Good Afternoon celticbest, 

    Thank you for getting in touch with us here on Boards.ie. 

    I'm sorry to hear that you've not received an update as of yet. Our team are experiencing a high volume of applications at the moment and please be assured they will be back to you soon. If you require an update before then you can call the team on 0818 200 412 and a representative will be happy to assist you. 

    Thank you again, 
    Elaine 
    Thanks for the update, I do however think you should get your website updated to show the true turnaround time.
    We'll certainly pass on your feedback, thanks for contacting us here.

    Tara C


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