Need advice on whether a poor battery warrants a replacement phone

newtech

I bought an Alcatel Pixi 4 4g with 6in screen from Argos for 159euros. I can't post a link to it as I'm a new user.

The battery is extremely poor and needs to be charged three times a day even though I don't use it intensively. It also takes 3+hrs to charge it.

I will need to replace it with another model. Does anyone know if a poor battery warrants a phone being replaced.

Can anyone recommend a phone. I'm looking for the best option in the 100-200euro price range in Argos.

heebusjeebus

newtech wrote: »

I bought an Alcatel Pixi 4 4g with 6in screen from Argos for 159euros. I can't post a link to it as I'm a new user.

The battery is extremely poor and needs to be charged three times a day even though I don't use it intensively.

I will need to replace it with another model. Does anyone know if a poor battery warrants a phone being replaced.

Can anyone recommend a phone. I'm looking for the best option in the 100-200euro price range in Argos.

Is the battery worse now than before?
I got a replacement phone from Google for the Nexus 6P for a battery issue. The phone would shut off anywhere between 60% and 10% remaining.
Google offered a replacement as the phone was less than 2 years old.

newtech

heebusjeebus wrote: »

Is the battery worse now than before?
I got a replacement phone from Google for the Nexus 6P for a battery issue. The phone would shut off anywhere between 60% and 10% remaining.
Google offered a replacement as the phone was less than 2 years old.

I only bought the phone on Saturday

newtech

newtech wrote: »

I bought an Alcatel Pixi 4 4g with 6in screen from Argos for 159euros. I can't post a link to it as I'm a new user.

The battery is extremely poor and needs to be charged three times a day even though I don't use it intensively. It also takes 3+hrs to charge it.

I will need to replace it with another model. Does anyone know if a poor battery warrants a phone being replaced.

Can anyone recommend a phone. I'm looking for the best option in the 100-200euro price range in Argos.

How long does it take to charge when turned off? What do your battery stats say is draining it when you're using it? Is the battery constantly draining even when you're not using it?

newtech

Basil3 wrote: »

How long does it take to charge when turned off? What do your battery stats say is draining it when you're using it? Is the battery constantly draining even when you're not using it?

3+hrs, the screen 42%, Android System 15% and Chrome 9% are the main culprits.

I charged the pH last night before bed and turned it off. This morning the battery was down to 27%.

newtech

newtech wrote: »

3+hrs, the screen 42% and Android os 15% are the main culprits.

I charged the pH last night before bed and turned it off. This morning the battery was down to 27%.

The battery drained while the phone was off? Thats not possible.

newtech

Basil3 wrote: »

The battery drained while the phone was off? Thats not possible.

Well when I turned the pH on this morning the battery was down to 27%.