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Group sms stopped working

  • 05-04-2017 9:25pm
    #1
    Jimbob1977
    Registered Users, Registered Users 2 Posts: 2,239 ✭✭✭


    Hi there,

    I am looking for some troubleshooting advice.

    My sports club uses a Samsung S4 to send group text messages to our club members, using GoSms Pro on a prepay phone. It's the sole purpose of the phone.

    It works fine, but today's message shows as 'Sent'... But nobody received it.

    As a trial, we sent messages to just two of us. Sometimes Person A would get the message, but Person B didn't.... And vice versa

    The network operator said there were no restrictions or suspensions, so we should be fine.

    Does anyone know if the issue is likely to be sim-based, app based or network based?

    I was going to uninstall and reinstall the GoSms Pro if that would help.

    Any suggestions are greatly appreciated


Comments

  • #2
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,958 ✭✭✭DopeTech


    Jimbob1977 wrote: »
    Hi there,

    I am looking for some troubleshooting advice.

    My sports club uses a Samsung S4 to send group text messages to our club members, using GoSms Pro on a prepay phone. It's the sole purpose of the phone.

    It works fine, but today's message shows as 'Sent'... But nobody received it.

    As a trial, we sent messages to just two of us. Sometimes Person A would get the message, but Person B didn't.... And vice versa

    The network operator said there were no restrictions or suspensions, so we should be fine.

    Does anyone know if the issue is likely to be sim-based, app based or network based?

    I was going to uninstall and reinstall the GoSms Pro if that would help.

    Any suggestions are greatly appreciated
    Download and use Google messages, just go to it's settings before sending and change it so that group texts are sent as sms and not mms. If it still doesn't work try the sim in another phone.


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