new customer

tippone

Hi i signed up to eir on monday and i still havent been contacted to advise if my order is going through it was through one of your reps 


can i be advised how long this takes didnt get an id number or order no.

regards,
Mary

eir: Leanne

Hi Mary,

Thanks for getting in touch with us today. 

Did you sign up with an agent over the phone or did you place an order online? If so, could you please PM me your full name, address and contact number and I can have a look into this for you.

Thanks,
Leanne.

tippone

eir: Leanne wrote: »

Hi Mary,

Thanks for getting in touch with us today. 

Did you sign up with an agent over the phone or did you place an order online? If so, could you please PM me your full name, address and contact number and I can have a look into this for you.

Thanks,
Leanne.

thanks for getting back to me leanne i received an email with an account number how long does it normally take for installation.

Regards,
M

eir: Anna

Hi mary,

It can take up to ten working days for your landline installation and up to ten working days for broadsband.

If you PM me your account number I can have a look further into this for you.

Thanks,
Anna.

tippone

eir: Anna wrote: »

Hi mary,

It can take up to ten working days for your landline installation and up to ten working days for broadsband.

If you PM me your account number I can have a look further into this for you.

Thanks,
Anna.

pm send anna thanks a mil

eir: Anna

Thanks Mary.

I will respond to your PM shortly.

Thanks,
Anna.