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Just received a payment - how do I find out where it came from?

  • 24-03-2017 10:50am
    #1
    Tommo3434343
    Registered Users, Registered Users 2 Posts: 190 ✭✭


    Hi,

    I received a CTO payment of 500 euro into my account on Tuesday. I have no idea who the payment could be from. My job pays me on Thursdays and i wasn't due a payment from them anyway. It's not the rent from my flatmates either. I have no idea where it's from. Is there a way to find out? There's a number attached to the payment that is laid out like v****************Q2CTO. The * obviously equals the numbers. Would that be an account number? Any help appreciated.


Comments

  • #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Tommo3434343 wrote: »
    Hi,

    I received a CTO payment of 500 euro into my account on Tuesday. I have no idea who the payment could be from. My job pays me on Thursdays and i wasn't due a payment from them anyway. It's not the rent from my flatmates either. I have no idea where it's from. Is there a way to find out? There's a number attached to the payment that is laid out like v****************Q2CTO. The * obviously equals the numbers. Would that be an account number? Any help appreciated.
    Hi Tommo3434343

    Thanks for getting in touch with us here on Boards.

    There is 2 options available to you to retrieve more information on the sender of this credit. 

    You can log in via BOI365 Online, select 'Service Desk' facility and from drop down please select 'Ask A Question' option. If you submit the details of the transaction a colleague will be happy to look into this for you. 

    You can also call 0818 365 365 / 00353 140 44000. Our colleagues are available Mon-Fri 8am-12 midnight, Weekends & Bank Holidays 9am-6pm.

    We hope the information helps. If you have any further questions please feel free to come back to us. 

    Many Thanks
    Alison


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