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online banking blocked

  • 20-03-2017 4:19pm
    #1
    kate357
    Registered Users, Registered Users 2 Posts: 40 ✭


    I just tried to log onto my online banking and it says its been blocked? Tried to ring but can seem to get through? What do I need to do?


Comments

  • #2
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    kate357 wrote: »
    I just tried to log onto my online banking and it says its been blocked? Tried to ring but can seem to get through? What do I need to do?
    Hi kate357,

    Thank you for contacting us here on Boards.ie.

    To have your 365 PIN unlocked you will need to call BOI Direct on 0818365365 / 0035314044000 and a representative will be happy to assist you with unlocking your PIN.

    Representatives are available Monday-Friday 8am-midnight and 9am – 6pm weekends and bank holidays.

    Thanks,

    Tara C


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