Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

How do I view credit card statement?

  • 26-02-2017 8:30pm
    #1
    clogher71
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭


    Hi

    I used to be able to view previous credit card statements on my 365, but now I am only able to see the ones in my current billing period, am I missing a setting or something?


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Morning clogher71,

    Thank you for getting in touch with us here on Boards.ie.

    Can I ask if you've changed or moved to a different credit card product recently as this can affect estatement viewing?

    Thanks, Elaine


  • #3
    clogher71
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭clogher71


    Bank of Ireland: Elaine wrote: »
    Good Morning clogher71,

    Thank you for getting in touch with us here on Boards.ie.

    Can I ask if you've changed or moved to a different credit card product recently as this can affect estatement viewing?

    Thanks, Elaine


    Hi Elaine,

    No, no chance in my account details, last change was when boi stopped using visa and issued new mastercard.


  • #4
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Thanks clogher71,

    To have this investigated by our support team, please send a secure email via the Service Desk on 365Online. One of our dedicated representatives can check your settings for online to help resolve this for you.

    Thanks again,
    Elaine


  • #5
    clogher71
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭clogher71


    Bank of Ireland: Elaine wrote: »
    Thanks clogher71,

    To have this investigated by our support team, please send a secure email via the Service Desk on 365Online. One of our dedicated representatives can check your settings for online to help resolve this for you.

    Thanks again,
    Elaine

    Ok Elaine, will do that, thanks.


Advertisement