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Refund owed

  • 13-02-2017 4:53pm
    #1
    Sharp2012
    Registered Users, Registered Users 2 Posts: 115 ✭✭


    Hi I got this email last week and wondered if it was genuine

    My eir
    Refund Notification
    Dear Customer,

    All eir products and bundles have a contract term. After reviewing your case, we find it obvious that you need to be refunded.

    Refund period: 2016-2017

    Total amount to refund: € 217.19

    The easiest way to check that we have the right address and bank account details for you is through My eir online.

    Regards,

    My eir Customer Support


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Sharp2012 wrote: »
    Hi I got this email last week and wondered if it was genuine

    My eir
    Refund Notification
    Dear Customer,

    All eir products and bundles have a contract term. After reviewing your case, we find it obvious that you need to be refunded.

    Refund period: 2016-2017

    Total amount to refund: € 217.19

    The easiest way to check that we have the right address and bank account details for you is through My eir online.

    Regards,

    My eir Customer Support
    Hi Sharp2012,


    Thanks for getting in touch. 

    We are aware of a series of unsolicited emails being received by members of the public where the email appears to come from eir. You can read more on this here. 

    - Pamela 


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