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Receiving money back after cancelling old policy

  • 09-02-2017 2:32pm
    #1
    Quaso
    Registered Users, Registered Users 2 Posts: 12 ✭


    Hi there. I recently got a new car so set up a new policy with you. I cancelled my previous policy for my old car but the monthly direct debit of 68 euro had already been debited from my account the previous day. When I was setting up the new policy, I was assured that money would be credited back into my account. This was a few days ago so I am wondering how long it will take to get this back?


Comments

  • #2
    Liberty Insurance: Lisa K
    Company Representative Posts: 112 Verified rep ✭Liberty Insurance: Lisa K


    Hi Quaso, if you PM me your policy number I can have a look into this for you. Thanks Lisa

     


  • #3
    Quaso
    Registered Users, Registered Users 2 Posts: 12 ✭Quaso


    Which policy? The old one or new one?


  • #4
    Liberty Insurance: Lisa K
    Company Representative Posts: 112 Verified rep ✭Liberty Insurance: Lisa K


    Hi Quaso, you can send me either policy number. Lisa


  • #5
    Quaso
    Registered Users, Registered Users 2 Posts: 12 ✭Quaso


    New policy is GEI/QMP/047365424 and old policy is GEI/QMP/04198378


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