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Sky HD box not receiving signal

  • 04-02-2017 12:56pm
    #1
    Registered Users, Registered Users 2 Posts: 1,142 ✭✭✭


    Quick query, I have two Sky boxes, one HD+ no issues with that all channels available but my second box standard HD is not receiving a signal. Initially it was missing some channels Rte1, tv3 , sky 1etc but recieving other channels tv3+1 etc . I rebooted box and removed/replaced card. Box is now not recieving any channels. Signal indicator in settings menu is advising not locked. If the dish had moved in the wind wouldn't all inputs to lnb be effected?


Comments

  • Registered Users, Registered Users 2 Posts: 84,761 ✭✭✭✭Atlantic Dawn
    M


    Most likely the satellite cable in either the back of the Sky box or on the LNB on the dish has become disconnected. Check to see it's fully connected at back of Sky box, if it is then check the cable from the working box in the non working box, if that works then there's a problem with the signal coming from the dish to the box, likely a loose connection at the lnb on the dish.


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